Operation and Shipping Policy

Overview
All orders are unable to make adjustment once it processed. Ensure your submitted shipping address is correct. Kicksxoff is in no way taking the responsibility of shipment to the wrong address.
For ready stock items : All orders will be shipped in 1-3 working days once you've received your order confirmation.

For Preorder items : Items might takes around 10-14 working days to arrive, once the items arrive we will ship it in 1-2 working days.

We'll try our best to ship out your parcel asap so please be patient.
 
Return Policy?
All sales are final and non-refundable once you have received the item more than 7 days.Moreover , we do not offer any returns, refunds or exchanges for any reason. However, if we make a mistake in your order, such as sending you the wrong size, color or model, you have 64 hours from the time of delivery to notify us and request a return. After this period, we will not accept any requests for returns, refunds or exchanges. You can WhatsApp us at 01154285546 for any questions regarding returns.

Kicksxoff has the right to withhold the reasons for rejecting any returns, refunds or exchanges, and to deny any claims from fraudulent or abusive users.
 
Need help?
Contact us at +6011-54285546 for questions related.